Mathumo support

Need help with Mathumo? Write to support@mathumo.academy and a person will answer, usually within two working days.

Which devices does Mathumo run on?

iPhone and iPad with iOS or iPadOS 18 or later. An Android version is planned for later.

Where is my child’s progress stored?

On your device. Mathumo has no accounts and doesn’t send learning progress to us. Your device’s own backup keeps a copy.

How do I manage or cancel a subscription?

Subscriptions are handled by Apple. On your iPhone or iPad, open Settings, tap your name, then Subscriptions.

Where are the parents’ settings?

In the app, open the Profile tab and tap Parents. A short check makes sure a grown-up is there.